They then rate each service as either Inadequate, Requires Improvement, Good or Outstanding based on five core criteria, which are:
Oasis Recovery in Bradford was inspected under this new rating structure in March 2020 and they have been rated as GOOD overall.
According to the CQC, Oasis Recovery achieved this rating because “Staff were kind, compassionate and caring” and because “The provider used interventions that were in line with best practice and national guidance.” During their inspection, the Commission spoke to many of our current and former clients and discovered that “Clients told us staff were caring, kind and compassionate. They felt staff did not judge them and were empathetic to their needs.” and “The service met the needs of its clients, recognising spiritual or cultural requirements.”.
“Staff were kind, compassionate and caring. Clients were at the centre of the care that the service offered.” (Care Quality Commission)